Quality Assurance

Alexander Pollock are quality accredited to the International Standard BS EN ISO 9001, which underlines the Company's commitment to excellence. We aim to continually improve both goods and service. This involves constant on-going reviews of our methods and techniques, for monitoring items through every stage of production.

Much emphasis is put on "team work", as quality is not only the responsibility of management, and requires input from all employees. Inspection of our Quality System and factory is welcome by prior arrangement with our Managing Director, Mr Brian Russell. If you would like more details about our Quality System and how it can meet your requirements, please e-mail engraving@alexander-pollock.co.uk

Quality Policy Alexander Pollock Limited is committed to achieving and maintaining the highest standards of expertise in order to meet or exceed the expectations of its customers by understanding and being responsive to their requirements. All in the Company are trained and encouraged to pursue the achievement of the aims and objectives contained within this Quality Manual. Alexander Pollock Limited aims to achieve this by operating a Quality Management System compliant with Quality Standard BS EN ISO 9001:2000. Valid evidence of compliance with contractual requirements is supplied with products and services, when required. The Company constantly monitors its quality performance and pursues a policy of continuous improvement to its processes, quality of service and its quality management. This policy is fully authorised by the Managing Director, and he is responsibility for its implementation Quality objectives are set at management review meetings. These objectives are reviewed at subsequent management review meetings. The Quality Policy will be reviewed normally on an annual basis.

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Alexander Pollock Ltd., Hospital Road, Haddington, Scotland, EH41 3PD
phone: +44 (0)1620 823344 fax: +44 (0)1620 824252
email:engraving@alexander-pollock.co.uk
www.alexander-pollock.co.uk || www.fishinggauges.com || www.cncengravers.com